Terms of Use
These Terms of Use govern your access to and use of our online gaming platform, establishing the legal framework for all interactions between users and our services. By accessing our website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. These provisions are designed to ensure fair play, protect user interests, and maintain compliance with UK gambling regulations. Your continued use of our services constitutes ongoing acceptance of these terms and any subsequent modifications we may implement.
Last updated: January 28, 2026
1. Acceptance and Eligibility Requirements
By accessing our gaming platform, you enter into a legally binding agreement with our company, confirming your understanding and acceptance of all terms outlined herein. These terms become effective immediately upon your first use of our services and remain in force throughout your relationship with our platform.
Eligibility requirements for using our services include the following mandatory criteria:
- You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
- You must be a legal resident of the United Kingdom with valid documentation
- You must not be self-excluded from any gambling services or listed on GAMSTOP
- You must have the legal capacity to enter into binding contracts
- You must not be acting on behalf of another person or entity
- You must provide accurate and truthful information during registration
We reserve the right to verify your identity, age, and location at any time. Failure to meet these eligibility requirements will result in immediate account suspension and forfeiture of any associated funds or winnings.
2. Account Registration and Management
Account creation requires submission of accurate personal information, including full legal name, date of birth, residential address, contact details, and acceptable identification documents. Each user is permitted only one account, and multiple accounts are strictly prohibited.
Account security remains your responsibility, requiring maintenance of confidential login credentials and immediate notification of any unauthorized access or suspicious activity. We implement advanced security measures but cannot guarantee absolute protection against all potential threats.
Account verification procedures may require additional documentation, including government-issued identification, proof of address, and payment method verification. These processes ensure compliance with anti-money laundering regulations and responsible gambling requirements.
3. Gaming Rules and Fair Play Standards
All games operate using certified Random Number Generator technology, ensuring fair and unpredictable outcomes for every spin, hand, or round. Game rules, payout rates, and return-to-player percentages are clearly displayed within each game interface.
Prohibited gaming activities include but are not limited to:
- Using automated betting software or systems
- Exploiting software vulnerabilities or technical malfunctions
- Colluding with other players or third parties
- Engaging in bonus abuse or promotional exploitation
- Using fraudulent or unauthorized payment methods
We monitor all gaming activity for irregularities and reserve the right to investigate suspicious patterns, void affected games, and confiscate associated winnings when violations are detected.
4. Financial Transactions and Payment Processing
Our platform accepts various payment methods, including credit cards, debit cards, e-wallets, and bank transfers, all processed through secure, encrypted channels. Minimum and maximum transaction limits apply to all deposit and withdrawal requests.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposits | £10 | £5,000 | Instant |
| E-wallet Deposits | £5 | £10,000 | Instant |
| Bank Transfer Deposits | £50 | £25,000 | 1-3 business days |
| Standard Withdrawals | £20 | £5,000 | 3-5 business days |
All financial transactions must originate from accounts held in your legal name, and we reserve the right to request additional verification before processing withdrawals. Currency conversion fees may apply to international transactions.
5. Bonus Terms and Promotional Conditions
Promotional offers, including welcome bonuses, free spins, and loyalty rewards, are subject to specific terms and wagering requirements clearly outlined in each promotion’s terms and conditions. Bonus funds must typically be wagered a specified number of times before withdrawal eligibility.
Bonus restrictions may include game limitations, maximum bet restrictions, and time constraints for completion of wagering requirements. Failure to complete bonus requirements within specified timeframes results in forfeiture of bonus funds and associated winnings.
We reserve the right to modify, suspend, or terminate promotional offers at any time without prior notice. Bonus abuse, including creating multiple accounts to claim repeated bonuses, results in immediate account closure and forfeiture of all funds.
6. Responsible Gambling and Player Protection
We are committed to promoting responsible gambling practices and providing tools to help users maintain control over their gaming activities. Available responsible gambling features include deposit limits, session time limits, loss limits, and self-exclusion options.
Self-imposed limits become effective immediately upon activation and cannot be increased for a minimum 24-hour cooling-off period. Decreases to existing limits take effect immediately, while removal of limits requires a seven-day processing period.
We provide access to professional gambling support organizations, including GamCare, Gamblers Anonymous, and the National Gambling Helpline. Users experiencing gambling-related difficulties are encouraged to seek professional assistance and utilize our self-exclusion tools.
7. Intellectual Property and Software Usage
All website content, including games, graphics, software, text, images, and trademarks, remains the exclusive property of our company and licensed content providers. Users receive limited, non-exclusive access rights for personal gaming purposes only.
Prohibited activities regarding our intellectual property include:
- Copying, reproducing, or distributing any website content
- Reverse engineering or attempting to extract source code
- Creating derivative works based on our content
- Using our trademarks or branding without written permission
- Circumventing security measures or access restrictions
Violations of intellectual property rights may result in legal action and claims for damages in addition to account termination.
8. Privacy Policy and Data Protection
Personal data collection, processing, and storage comply with UK Data Protection Act 2018 and General Data Protection Regulation requirements. We collect information necessary for account verification, transaction processing, regulatory compliance, and service improvement purposes.
Data sharing occurs only with authorized payment processors, regulatory authorities, and service providers bound by confidentiality agreements. Users maintain rights to access, correct, and request deletion of personal data in accordance with applicable privacy regulations.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission method provides absolute security guarantees.
9. Account Suspension and Termination Procedures
We reserve the right to suspend or terminate user accounts for violations of these terms, fraudulent activity, or breach of applicable laws and regulations. Account suspension may be temporary pending investigation or permanent based on violation severity.
Grounds for immediate account termination include providing false information, using multiple accounts, engaging in fraudulent activities, violating bonus terms, or participating in prohibited gaming practices.
Upon account termination, users forfeit access to all services, and we may confiscate remaining account balances if termination results from user violations. Legitimate account balances will be returned following completion of any required investigations.
10. Dispute Resolution and Legal Framework
These terms are governed by English law, and any disputes arising from your use of our services fall under the exclusive jurisdiction of English courts. We encourage users to contact our customer support team initially to resolve any concerns or disputes amicably.
For unresolved disputes, users may access alternative dispute resolution services through approved gambling industry mediators or regulatory complaint procedures established by the UK Gambling Commission.
We reserve the right to modify these terms at any time, with changes becoming effective upon posting to our website. Continued use of our services following modifications constitutes acceptance of updated terms. Users disagreeing with modifications should discontinue use of our services immediately.