Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our online gaming platform. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. We are committed to transparency regarding data collection and processing in compliance with UK data protection regulations, including the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our gaming platform. These files contain information that is transferred to your device’s hard drive and enable us to recognise your device and provide enhanced functionality. Cookies serve various purposes, from ensuring the security of your gaming sessions to personalising your experience based on your preferences and gaming history.
Similar technologies include web beacons, pixels, and local storage objects, which work alongside cookies to collect information about your interactions with our platform. These technologies help us understand user behaviour, improve our services, and ensure compliance with responsible gambling requirements under UK gambling legislation.
2. Types of Cookies We Use
We categorise cookies based on their functionality and duration. Understanding these categories helps you make informed decisions about your privacy preferences:
- Essential Cookies: Necessary for basic platform functionality, account security, and compliance with gambling regulations
- Performance Cookies: Collect anonymous data about website usage, game performance, and user navigation patterns
- Functional Cookies: Remember your preferences, language settings, and customisation options
- Analytical Cookies: Help us understand user behaviour, popular games, and platform effectiveness
- Marketing Cookies: Used for targeted advertising, promotional campaigns, and affiliate tracking
- Session Cookies: Temporary cookies that expire when you close your browser or end your gaming session
- Persistent Cookies: Remain on your device for a specified period or until manually deleted
3. Purpose and Use of Cookies
Our cookie usage serves multiple legitimate purposes essential for operating a secure and compliant online gaming platform. We use cookies to authenticate your identity, maintain session security, and prevent fraud or unauthorised access to player accounts. These security measures are crucial for protecting your funds and personal information.
Performance optimisation relies on cookies to monitor game functionality, server response times, and overall platform stability. We analyse this data to identify technical issues, improve loading speeds, and enhance the gaming experience across different devices and browsers.
Responsible gambling features utilise cookies to track gaming patterns, implement deposit limits, and enforce cooling-off periods as required by UK Gambling Commission regulations. These cookies help us identify potential problem gambling behaviours and provide appropriate interventions and support resources.
4. Third-Party Cookies
Our platform integrates with trusted third-party service providers who may place their own cookies on your device. These partnerships enable us to offer comprehensive gaming services while maintaining high standards of security and functionality.
Payment processing partners use cookies to facilitate secure transactions, verify payment methods, and prevent fraudulent activities. Game providers may implement cookies to deliver seamless gameplay experiences and maintain game state information across sessions.
Analytics providers help us understand user preferences and platform performance through anonymised data collection. Marketing partners may use cookies for affiliate tracking and promotional campaign effectiveness measurement, subject to your consent preferences.
5. Managing Cookie Preferences
You have control over cookie usage on our platform through various management options. Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit our website. You can modify these preferences at any time through your account settings or by accessing our cookie preference centre.
Browser-level cookie management provides additional control options:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Clear browsing data
Please note that disabling essential cookies may impact platform functionality and your ability to access certain features or services.
6. Data Protection and Privacy Rights
Under UK data protection legislation, you have specific rights regarding cookie usage and data processing. You can request information about cookies placed on your device, the purposes of data collection, and the duration of data retention.
You have the right to withdraw consent for non-essential cookies at any time without affecting the lawfulness of processing based on consent before withdrawal. This withdrawal can be exercised through your account settings or by contacting our data protection team.
We implement appropriate technical and organisational measures to protect cookie data against unauthorised access, alteration, or deletion. Regular security assessments ensure our cookie practices meet current industry standards and regulatory requirements.
7. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or applicable regulations. We will notify you of significant changes through email communication or prominent website notices, ensuring you remain informed about our cookie usage.
For questions about our cookie practices, data protection procedures, or to exercise your privacy rights, please contact our customer support team through the designated channels provided in your account dashboard or our main privacy policy.
Last updated: January 22, 2026